BSA Cloud Outage History

BSA Cloud is up right now

BSA Cloud had 4 outages in the last 2 years totaling 65h 42m of downtime, averaging 0.2 incidents per month.

There were 4 BSA Cloud outages since December 3, 2025 totaling 65h 42m of downtime. Each is summarised below. Incident details, duration, and resolution information.

Source: status.bsacloud.com

Minor September 15, 2026

Degraded Performance

Detected by Pingoru
Sep 15, 2026, 01:57 PM UTC
Resolved
Sep 16, 2026, 12:10 PM UTC
Duration
22h 13m
Affected: Website
Timeline · 6 updates
  1. investigating Sep 15, 2026, 01:57 PM UTC

    We’re seeing elevated response times and timeouts for BSA Cloud. Users may experience slow loads and intermittent errors.

  2. investigating Sep 15, 2026, 03:44 PM UTC

    We are continuing to investigate elevated response times in BS&A Cloud.

  3. investigating Sep 15, 2026, 05:51 PM UTC

    We are continuing to investigate this issue.

  4. investigating Sep 15, 2026, 07:47 PM UTC

    We are continuing to investigate this issue.

  5. identified Sep 15, 2026, 09:21 PM UTC

    We have identified a potential root cause of the performance degradation affecting the system. Our engineering team is finalizing a fix, which will be deployed tonight during a scheduled maintenance window starting at 9:00pm EST. We will continue to monitor the system closely and will post another update once the patch has been applied and verified. We appreciate your patience.

  6. resolved Sep 16, 2026, 12:10 PM UTC

    Our team has deployed an update to mitigate the performance issues identified in our recent release. We will continue to monitor performance.

Read the full incident report →

Notice August 3, 2026

Service Degradation

Detected by Pingoru
Aug 03, 2026, 02:09 PM UTC
Resolved
Aug 04, 2026, 02:31 PM UTC
Duration
1d
Affected: Website
Timeline · 3 updates
  1. investigating Aug 03, 2026, 02:09 PM UTC

    We are currently investigating an issue with database connectivity.

  2. monitoring Aug 03, 2026, 05:25 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 04, 2026, 02:31 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice March 20, 2026

Intermittent Service Disruption — Monitoring

Detected by Pingoru
Mar 20, 2026, 04:08 PM UTC
Resolved
Mar 20, 2026, 05:57 PM UTC
Duration
1h 49m
Affected: Website
Timeline · 2 updates
  1. monitoring Mar 20, 2026, 04:08 PM UTC

    We are currently investigating intermittent connectivity issues that may be related to an upstream infrastructure disruption. Services appear to be recovering and we will provide an update as more information becomes available.

  2. resolved Mar 20, 2026, 05:57 PM UTC

    This incident has been resolved. Microsoft has acknowledged the incident and mitigated the issue. https://azure.status.microsoft/en-us/status

Read the full incident report →

Minor January 22, 2026

Investigating: Microsoft 365 Email Delivery / Outlook Disruption

Detected by Pingoru
Jan 22, 2026, 07:44 PM UTC
Resolved
Jan 23, 2026, 01:02 PM UTC
Duration
17h 18m
Affected: Backend Services
Timeline · 5 updates
  1. investigating Jan 22, 2026, 07:44 PM UTC

    Impact: Some customers may experience delayed or failed email delivery when Microsoft 365 (Outlook/Exchange Online) is involved. Microsoft is currently investigating an issue affecting multiple Microsoft 365 services, including Outlook/Exchange Online. As a result, emails sent to or routed through Microsoft 365 may be delayed, bounced, or not delivered. Our platform is operating normally and this disruption is external to our systems. However, customers using Microsoft 365 for inbound/outbound email may see intermittent delivery issues until Microsoft fully restores service. We are monitoring the situation closely and will provide updates as Microsoft shares more details.

  2. investigating Jan 22, 2026, 07:45 PM UTC

    We are continuing to investigate this issue.

  3. investigating Jan 22, 2026, 10:08 PM UTC

    Microsoft reports that they have identified and mitigated the issue, though customers may still be experiencing intermittent issues. We will send out an update once service is fully restored.

  4. investigating Jan 22, 2026, 11:47 PM UTC

    Issue is still ongoing. Microsoft attempted to apply a fix, which inadvertently introduced additional issues that continue to affect 365 customers. Will update once the issue is resolved.

  5. resolved Jan 23, 2026, 01:02 PM UTC

    This incident has been resolved by Microsoft. We will continue to monitor.

Read the full incident report →