Broadcom Symantec Endpoint Security Enterprise incident
Failures To Browse Isolated To Specific Domains - GILTA
Ongoing since 10:12 AM UTC.
We have implemented a workaround for this issue and continue to investigate the underlying cause. We will provide updates as new information becomes available.
Update timeline
- investigating Oct 28, 2026, 10:12 AM UTC
We are investigating failures to browse isolated to several domains when end users are connected to Cloud SWG Tel Aviv (GILTA) data center. End users receive an error page indicating that "This site can't be reached" or that a timeout was exceeded. The issue is only affecting customers who use the [Consolidated SWG Policy](https://techdocs.broadcom.com/us/en/symantec-security-software/web-and-network-security/cloud-swg/help/threat-protection/about_webiso_co/consolidated-swg-policy-full-web-isolation.html) in Cloud SWG.
- investigating Oct 28, 2026, 11:54 AM UTC
We have implemented a workaround for this issue and continue to investigate the underlying cause. We will provide updates as new information becomes available.
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