Broadcom Symantec Endpoint Security Enterprise incident
Web Isolation Connectivity Issue
Resolved after 1 day 1 hour, on October 15, 2026.
We have monitored the service for stability and this incident shall now be closed.
Update timeline
- investigating Oct 15, 2026, 02:26 AM UTC
We are aware of an issue with customers using Cloud SWG in conjunction with Web Isolation. Customers may experience network errors when attempting to access websites that have a Web Isolation policy applied. Our engineering teams are engaged and actively investigating the issue. We will provide updates as more information becomes available.
- investigating Oct 15, 2026, 03:37 AM UTC
We have identified the cause of the issue and have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.
- resolved Oct 16, 2026, 04:03 AM UTC
We have monitored the service for stability and this incident shall now be closed.
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