Broadcom Symantec Endpoint Security Enterprise incident
Intermittent drop in inbound transactions from Visa Directory Server
Resolved after 2 hours 32 minutes, on September 27, 2026.
Arcot confirms that the drop in incoming AREQ and the Challenge transactions processing issue with Visa Directory Server is resolved. The Visa team implemented the mitigation actions successfully to restore the services. With this update, the incident stands resolved. If you have any questions regarding this Service Advisory, please contact Broadcom Support by clicking here.
Update timeline
- resolved Sep 27, 2026, 04:49 AM UTC
Arcot confirms that the drop in incoming AREQ and the Challenge transactions processing issue with Visa Directory Server is resolved. The Visa team implemented the mitigation actions successfully to restore the services. With this update, the incident stands resolved. If you have any questions regarding this Service Advisory, please contact Broadcom Support by clicking here.
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