Broadcom Symantec Endpoint Security Complete incident

Vulnerability Assessment Service Issues (US Region)

Resolved after 5 days 17 hours, on July 7, 2026.

investigating Jul 08, 2026, 12:20 AM UTC

We have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.

Started
Jul 07, 2026, 11:46 PM UTC
Resolved
Jul 13, 2026, 04:51 PM UTC
Duration
5d 17h
Detected by Pingoru
Jul 07, 2026, 11:46 PM UTC

Update timeline

  1. investigating Jul 07, 2026, 11:46 PM UTC

    We are currently investigating an issue affecting the Vulnerability Assessment Service in the US region. During this window, customers may experience errors or degradation when attempting to use the vulnerability assessment features within the user interface (UI). Please be assured that backend data collection is still functioning normally, though processing and updates may be delayed. Our engineering team has successfully identified the root cause and is actively working on a resolution. We appreciate your patience and will provide further updates as new information becomes available.

  2. investigating Jul 08, 2026, 12:20 AM UTC

    We have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.

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