Broadcom Symantec Endpoint Security Complete incident

Performance issues in Europe Region

Major Ongoing View vendor source →

Broadcom Symantec Endpoint Security Complete is currently experiencing a major incident, which began 14h ago. The vendor's full update timeline is below.

Started
Oct 20, 2026, 07:00 AM UTC
Resolved
Ongoing
Duration
● 13h 59m
Detected by Pingoru
Oct 20, 2026, 07:00 AM UTC

Update timeline

  1. investigating Oct 20, 2026, 09:19 AM UTC

    We are investigating performance issues being seen with traffic in the EU Region West 2. We have engaged our platform provider, and they are actively investigating the issue. We will provide further updates here as new information becomes available.

  2. identified Oct 20, 2026, 10:52 AM UTC

    The Platform provider has identified the cause of the issue and are working on a fix. We will provide updates as new information becomes available.

  3. investigating Oct 20, 2026, 01:52 PM UTC

    The Platform provider identified the cause of the issue and have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.