Broadcom Symantec Endpoint Security Complete Outage History

Broadcom Symantec Endpoint Security Complete is up right now

Broadcom Symantec Endpoint Security Complete had 55 outages in the last 2 years totaling 1209h 44m of downtime — averaging 2.3 incidents per month.

There were 55 Broadcom Symantec Endpoint Security Complete outages since April 14, 2026 totaling 1209h 44m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.broadcom.com/services/symantec-endpoint-security-complete

Major October 7, 2026

Broadcom Product Licensing is currently unavailable

Detected by Pingoru
Oct 07, 2026, 01:38 PM UTC
Resolved
Oct 07, 2026, 04:08 PM UTC
Duration
2h 29m
Timeline · 3 updates
  1. investigating Oct 07, 2026, 01:38 PM UTC

    Please be advised that Broadcom Product Licensing is currently unavailable impacting all products. Internal Teams are actively investigating and are working towards a resolution.

  2. investigating Oct 07, 2026, 03:19 PM UTC

    We have identified the cause of the issue and have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.

  3. resolved Oct 07, 2026, 04:08 PM UTC

    We have monitored the service for stability and this incident shall now be closed.

Read the full incident report →

Major October 5, 2026

US Production Slowness

Detected by Pingoru
Oct 05, 2026, 10:40 PM UTC
Resolved
Oct 07, 2026, 09:02 AM UTC
Duration
1d 10h
Timeline · 3 updates
  1. investigating Oct 05, 2026, 10:40 PM UTC

    We are aware of an issue with US Prod Stack 004, where users may experience slowness when attempting to connect to Clarity services. More information will be provided as it becomes available.

  2. investigating Oct 05, 2026, 10:55 PM UTC

    We have identified the cause of the issue and have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.

  3. resolved Oct 07, 2026, 09:02 AM UTC

    We have monitored the service for stability and this incident shall now be closed.

Read the full incident report →

Major October 4, 2026

Sync API Logs Issue

Detected by Pingoru
Oct 04, 2026, 03:01 AM UTC
Resolved
Oct 05, 2026, 05:14 AM UTC
Duration
1d 2h
Timeline · 3 updates
  1. identified Oct 04, 2026, 03:17 AM UTC

    We have identified the cause of the issue and working on a fix. We will provide updates as new information becomes available.

  2. investigating Oct 04, 2026, 04:12 AM UTC

    We have identified the cause of the issue and have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.

  3. resolved Oct 05, 2026, 05:14 AM UTC

    We have monitored the service for stability and this incident shall now be closed.

Read the full incident report →

Major September 27, 2026

Intermittent drop in inbound transactions from Visa Directory Server

Detected by Pingoru
Sep 27, 2026, 02:17 AM UTC
Resolved
Sep 27, 2026, 04:49 AM UTC
Duration
2h 32m
Timeline · 1 update
  1. resolved Sep 27, 2026, 04:49 AM UTC

    Arcot confirms that the drop in incoming AREQ and the Challenge transactions processing issue with Visa Directory Server is resolved. The Visa team implemented the mitigation actions successfully to restore the services. With this update, the incident stands resolved. If you have any questions regarding this Service Advisory, please contact Broadcom Support by clicking here .

Read the full incident report →

Major September 17, 2026

Network and Web Path Events not displaying

Detected by Pingoru
Sep 17, 2026, 06:29 PM UTC
Resolved
Sep 28, 2026, 01:57 PM UTC
Duration
10d 19h
Timeline · 3 updates
  1. investigating Sep 17, 2026, 06:29 PM UTC

    Broadcom Engineering is investigating an issue causing events to fail to load on the Network Path Timeline and Web Path Timeline pages.

  2. investigating Sep 17, 2026, 08:11 PM UTC

    We have identified the cause of the issue and have implemented a fix. At this time, Network and Web Path events are backlogged within the system. They will continue to show up across the next couple of hours as the backlog is processed.

  3. resolved Sep 28, 2026, 01:57 PM UTC

    We have monitored the service for stability and this incident shall now be closed.

Read the full incident report →

Major September 17, 2026

CASB Gatelets Degraded Performance in the US Central Region

Detected by Pingoru
Sep 17, 2026, 02:34 PM UTC
Resolved
Sep 18, 2026, 07:59 AM UTC
Duration
17h 25m
Timeline · 2 updates
  1. investigating Sep 17, 2026, 04:00 PM UTC

    The mitigation has been deployed to the impacted region, and we are currently monitoring the service to ensure ongoing stability. Further updates will be provided as additional information becomes available.

  2. resolved Sep 18, 2026, 07:59 AM UTC

    We have monitored the service for stability and this incident shall now be closed.

Read the full incident report →

Major September 17, 2026

EMEA and NAM Email Quarantine Portal Login Issue

Detected by Pingoru
Sep 17, 2026, 01:21 AM UTC
Resolved
Sep 18, 2026, 07:50 AM UTC
Duration
1d 6h
Timeline · 2 updates
  1. investigating Sep 17, 2026, 05:22 AM UTC

    We have identified the cause of the issue and have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.

  2. resolved Sep 18, 2026, 07:50 AM UTC

    We have monitored the service for stability and this incident shall now be closed.

Read the full incident report →

Major September 15, 2026

Drop in Incoming AREQ

Detected by Pingoru
Sep 15, 2026, 05:35 PM UTC
Resolved
Sep 15, 2026, 06:20 PM UTC
Duration
45m
Timeline · 1 update
  1. resolved Sep 15, 2026, 06:49 PM UTC

    Arcot monitoring detected a drop in incoming AREQ traffic. Following an internal investigation, we traced the root cause to connectivity issues on the Cardinal 3DS server side. Our monitoring indicates that traffic routing has normalized and services appear to be operating as expected. If you have any questions regarding this Service Advisory, please contact Broadcom Support by clicking here .

Read the full incident report →

Major September 15, 2026

Carbon Black - Delayed Events and Alerts processing in the US region

Detected by Pingoru
Sep 15, 2026, 07:24 AM UTC
Resolved
Sep 16, 2026, 08:06 AM UTC
Duration
1d
Timeline · 2 updates
  1. investigating Sep 15, 2026, 07:35 AM UTC

    We have identified the cause of the issue and have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.

  2. resolved Sep 16, 2026, 08:06 AM UTC

    We have monitored the service for stability and this incident shall now be closed.

Read the full incident report →

Major September 10, 2026

Intermittent Login Failures to Cloud Console

Detected by Pingoru
Sep 10, 2026, 10:39 PM UTC
Resolved
Sep 16, 2026, 07:00 AM UTC
Duration
5d 8h
Timeline · 2 updates
  1. resolved Sep 11, 2026, 12:26 AM UTC

    We have identified the cause of the issue and have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.

  2. resolved Sep 16, 2026, 07:00 AM UTC

    We have monitored the service for stability and this incident shall now be closed.

Read the full incident report →

Major September 9, 2026

ClientNet Track and Trace Search Results Email Delivery Issue

Detected by Pingoru
Sep 09, 2026, 08:44 AM UTC
Resolved
Sep 14, 2026, 08:10 AM UTC
Duration
4d 23h
Timeline · 2 updates
  1. resolved Sep 12, 2026, 01:52 PM UTC

    We have identified the cause of the issue and have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.

  2. resolved Sep 14, 2026, 08:10 AM UTC

    We have monitored the service for stability and this incident shall now be closed.

Read the full incident report →

Major September 8, 2026

VIP - Some SMS Traffic to China may be Blocked

Detected by Pingoru
Sep 08, 2026, 05:46 PM UTC
Resolved
Sep 08, 2026, 05:46 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Sep 08, 2026, 08:05 PM UTC

    Our SMS provider has confirmed that nearly 100% of all traffic to China is currently impacted. While they are actively working to resolve this, they are unable to provide an ETA as they depend on carriers to restore access. Broadcom has been added to an expedited list of high-priority accounts to ensure prompt action to unblock our traffic once access has been restored.

Read the full incident report →

Major September 5, 2026

Cloud Portal Login issues

Detected by Pingoru
Sep 05, 2026, 12:14 PM UTC
Resolved
Sep 07, 2026, 07:08 AM UTC
Duration
1d 18h
Timeline · 1 update
  1. resolved Sep 07, 2026, 07:08 AM UTC

    We have monitored the service for stability and this incident shall now be closed.

Read the full incident report →

Major September 2, 2026

Issue with AWS Cost History drilldown Reports

Detected by Pingoru
Sep 02, 2026, 03:20 AM UTC
Resolved
Sep 09, 2026, 06:25 PM UTC
Duration
7d 15h
Timeline · 2 updates
  1. investigating Sep 02, 2026, 03:20 AM UTC

    We are aware of an issue where customers accessing the AWS Cost History drilldown reports within the classic CloudHealth experience may encounter slow loading times or drilldowns unavailable. The CloudHealth NX experience is operating normally and is fully unaffected. We strongly encourage customers to use the equivalent capability at apps.cloudhealthtech.com/nx/cost/history while we resolve this issue. Our engineering teams are engaged and are actively investigating the issue. We will provide updates as more information becomes available.

  2. investigating Sep 02, 2026, 06:49 AM UTC

    We have identified the cause of the issue and have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.

Read the full incident report →

Major August 7, 2026

AppNeta - Alarm Console and Alarm Summary pages not respecting noise filter

Detected by Pingoru
Aug 07, 2026, 04:06 AM UTC
Resolved
Aug 10, 2026, 10:04 PM UTC
Duration
3d 17h
Timeline · 1 update
  1. investigating Aug 05, 2026, 10:26 PM UTC

    Broadcom Engineering is investigating an issue with the Alarm Console and Alarm Summary pages not respecting the state of the noise filter toggle. During this time, if the noise filter toggle is enabled, noisy alarms will not be cleared from the page as expected.

Read the full incident report →

Major August 6, 2026

Service Outage (US)

Detected by Pingoru
Aug 06, 2026, 05:42 PM UTC
Resolved
Aug 06, 2026, 06:17 PM UTC
Duration
34m
Timeline · 1 update
  1. resolved Aug 06, 2026, 06:17 PM UTC

    We have monitored the service for stability and this incident shall now be closed.

Read the full incident report →

Major August 6, 2026

CloudHealth AWS Account Status Issue

Detected by Pingoru
Aug 06, 2026, 07:17 AM UTC
Resolved
Aug 10, 2026, 10:04 PM UTC
Duration
4d 14h
Timeline · 1 update
  1. investigating Aug 06, 2026, 03:53 PM UTC

    We have identified the cause of the issue and have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.

Read the full incident report →

Major August 5, 2026

Cloud SWG: Degraded Performance for Customers Using CASB Gatelets (US Central Region)

Detected by Pingoru
Aug 05, 2026, 04:22 PM UTC
Resolved
Aug 06, 2026, 07:18 PM UTC
Duration
1d 2h
Timeline · 2 updates
  1. investigating Aug 05, 2026, 05:06 PM UTC

    We have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.

  2. resolved Aug 06, 2026, 07:18 PM UTC

    We have monitored the service for stability and this incident shall now be closed.

Read the full incident report →

Major August 5, 2026

AppNeta Service - Degraded

Detected by Pingoru
Aug 05, 2026, 01:36 AM UTC
Resolved
Aug 05, 2026, 10:18 PM UTC
Duration
20h 41m
Timeline · 3 updates
  1. investigating Aug 05, 2026, 01:36 AM UTC

    Broadcom engineering is investigating an ongoing incident broadly affecting AppNeta services. During this time, users will not be able to log in or browse the system. Additionally, Monitoring Point Telemetry will not be processing or persisting. We are investigating the issue and will post updates here.

  2. investigating Aug 05, 2026, 01:52 AM UTC

    Broadcom Engineering has restored service and will continue to monitor the system.

  3. resolved Aug 05, 2026, 10:18 PM UTC

    We have monitored the service for stability and this incident is now considered resolved.

Read the full incident report →

Major July 24, 2026

API Service Degradation

Detected by Pingoru
Jul 24, 2026, 07:56 PM UTC
Resolved
Jul 24, 2026, 09:36 PM UTC
Duration
1h 39m
Timeline · 1 update
  1. resolved Jul 24, 2026, 09:36 PM UTC

    We have monitored the service for stability and this incident will now be closed.

Read the full incident report →