Broadcom Symantec ZTNA experienced a major incident on September 15, 2026, lasting 45m. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Sep 15, 2026, 06:49 PM UTC
Arcot monitoring detected a drop in incoming AREQ traffic. Following an internal investigation, we traced the root cause to connectivity issues on the Cardinal 3DS server side. Our monitoring indicates that traffic routing has normalized and services appear to be operating as expected. If you have any questions regarding this Service Advisory, please contact Broadcom Support by clicking here .