Broadcom Symantec ZTNA Outage History

We have identified the cause of the issue and have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.

Broadcom Engineering is investigating issues with alarms, including but not limited to: - Errors in the UI when loading certain data in the Alarm Summary, Alarm Console, or Alarm Detail pages - Network Path, Web Path, and Monitoring Point information not populating properly in alarms We are investigating the issue and will post updates here.

We have implemented a fix and we are monitoring the situation

We have identified the cause of the issue and have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.

We are seeing DNS failure rate back to normal. Based on our tests, the DNS queries are working fine for the .de hostnames. We will now monitor the service for stability and provide updates as soon as new information becomes available.

We continue to work on a fix. We will provide updates as new information becomes available.

We are currently working through a data rebuild to ensure asset data is accurate and up to date. While the rebuild is processing as expected, it is taking a bit longer than anticipated to reach 100% completion. Current Status: - Asset Data Availability: You can still access and view asset data; however, please note that the information is currently approximately 36 hours behind (stale) from the initial service interruption for all GCP assets and a limited number of Azure assets. - Next Steps: Once the rebuild of the source data completes, our team will validate and then reset the cached data to clear the stale assets from the system. We appreciate your patience while we ensure your data integrity is maintained. We will provide further updates as new information becomes available.