BrilliantCloud incident

Dashboard, Webmail, and 1 other service are down

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Resolved after 5 hours 54 minutes, affecting Website (Dashboard) and Website (Webmail) and 1 more, on November 3, 2026.

investigating Nov 03, 2026, 11:37 PM UTC

Webmail went down.

Started
Nov 03, 2026, 05:48 PM UTC
Resolved
Nov 03, 2026, 11:42 PM UTC
Duration
5h 54m
Detected by Pingoru
Nov 03, 2026, 05:48 PM UTC

Affected components

Website (Dashboard)Website (Webmail)Nodes (BRCL-S2)

Update timeline

  1. investigating Nov 03, 2026, 05:48 PM UTC

    BRCL-S2 went down.

  2. resolved Nov 03, 2026, 05:54 PM UTC

    BRCL-S2 recovered.

  3. investigating Nov 03, 2026, 11:34 PM UTC

    Dashboard went down.

  4. investigating Nov 03, 2026, 11:37 PM UTC

    Webmail went down.

  5. resolved Nov 03, 2026, 11:42 PM UTC

    Dashboard and Webmail recovered.

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