BrilliantCloud incident

Dashboard, Webmail, and 1 other service are down

Major Ongoing View vendor source →

BrilliantCloud is currently experiencing a major incident affecting Website (Dashboard) and Website (Webmail) and 1 more component, which began 3h ago. The vendor's full update timeline is below.

Started
Oct 21, 2026, 05:11 PM UTC
Resolved
Ongoing
Duration
● 3h 10m
Detected by Pingoru
Oct 21, 2026, 05:11 PM UTC

Affected components

Website (Dashboard)Website (Webmail)Nodes (Mail Server)

Update timeline

  1. investigating Oct 21, 2026, 05:11 PM UTC

    Mail Server went down.

  2. resolved Oct 21, 2026, 05:17 PM UTC

    Mail Server recovered.

  3. resolved Oct 21, 2026, 06:16 PM UTC

    Webmail recovered.