BrilliantCloud incident

Mail Server is down

Major Resolved View vendor source →

BrilliantCloud experienced a major incident on October 18, 2026 affecting Nodes (Mail Server), lasting 6m. The incident has been resolved; the full update timeline is below.

Started
Oct 18, 2026, 10:14 AM UTC
Resolved
Oct 18, 2026, 10:20 AM UTC
Duration
6m
Detected by Pingoru
Oct 18, 2026, 10:14 AM UTC

Affected components

Nodes (Mail Server)

Update timeline

  1. investigating Oct 18, 2026, 10:14 AM UTC

    Mail Server went down.

  2. resolved Oct 18, 2026, 10:20 AM UTC

    Mail Server recovered.