Brightly Software incident

Asset Essentials- PowerBI reporting issue

Minor Resolved View vendor source →

Brightly Software experienced a minor incident on September 19, 2025 affecting Asset Essentials, lasting 30d 20h. The incident has been resolved; the full update timeline is below.

Started
Sep 19, 2025, 09:09 PM UTC
Resolved
Oct 20, 2025, 05:18 PM UTC
Duration
30d 20h
Detected by Pingoru
Sep 19, 2025, 09:09 PM UTC

Affected components

Asset Essentials

Update timeline

  1. investigating Sep 19, 2025, 09:09 PM UTC

    We’ve identified an issue affecting PowerBI reports in Asset Essentials, where some reports are failing to load or display data. Teams are actively investigating and working to resolve this as soon as possible.

  2. investigating Sep 23, 2025, 02:06 PM UTC

    We are investigating an issue with PowerBI reports not being able to be saved and scheduled. Teams are actively investigating and working to resolve this as soon as possible.

  3. investigating Oct 07, 2025, 12:49 PM UTC

    We are continuing to investigate an issue with PowerBI reports not being able to be saved and scheduled.

  4. resolved Oct 20, 2025, 05:18 PM UTC

    This incident has been resolved.