BrightData incident

Unlocker API: Service interruption

Resolved on November 3, 2026, affecting Web Access (Unlocker API).

investigating Nov 03, 2026, 11:31 PM UTC

Test: We have noticed High Connection Rate Error in the Unlocker API product. Our teams are investigating and will post updates here.

Started
Nov 03, 2026, 11:31 PM UTC
Resolved
Nov 03, 2026, 11:31 PM UTC
Duration
–
Detected by Pingoru
Nov 03, 2026, 11:31 PM UTC

Affected components

Web Access (Unlocker API)

Update timeline

  1. investigating Nov 03, 2026, 11:21 AM UTC

    Test: Update: Root cause identified, Solution is being tested.

  2. investigating Nov 03, 2026, 11:31 PM UTC

    Test: We have noticed High Connection Rate Error in the Unlocker API product. Our teams are investigating and will post updates here.

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