BrightData Outage History

BrightData degraded · 1 long-running issue View live status →

Pingoru has recorded 186 incidents for BrightData: 39 in the last 12 months and 21 in the last 90 days.

Source: brightdata.com

186incidents recorded
39last 12 months
21last 90 days
2 daystypical duration

Incidents, newest first

Minor November 1, 2026 Fast SERP API: Performance degradation 7h 43m Web Access (Fast SERP API)

Started Nov 01, 2026, 09:31 PM UTC· resolved Nov 02, 2026, 05:15 AM UTC

  1. investigating Nov 01, 2026, 09:31 PM UTC

    We have noticed disruption in products: Fserp. Our teams are investigating and will post updates here.

  2. investigating Nov 02, 2026, 11:06 AM UTC

    Update: initial investigation and problem isolation is in progress

  3. investigating Nov 02, 2026, 11:50 AM UTC

    Update: Resolved

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Major October 29, 2026 Control Panel: Outage 11h 53m General (Control Panel)

Started Oct 29, 2026, 02:14 PM UTC· resolved Oct 30, 2026, 02:08 AM UTC

  1. investigating Oct 29, 2026, 02:14 PM UTC

    Our websites, including brightdata.com and bright-sdk.com, will be temporarily unavailable while we perform server upgrades. The Control Panel will remain available. This may take several hours; we’ll share updates here. We apologize for the disruption.

  2. investigating Oct 29, 2026, 10:35 PM UTC

    Update: Our websites, including brightdata.com and bright-sdk.com, are still temporarily unavailable.

  3. investigating Oct 29, 2026, 11:54 PM UTC

    Update: brightdata.com is back online. Estimated 30m until remaining Bright Data websites are restored.

  4. investigating Oct 30, 2026, 02:09 AM UTC

    Update: websites are live

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Minor October 29, 2026 Scraper API: Performance degradation 3h 4m Scrapers (Scraper API)

Started Oct 29, 2026, 04:00 AM UTC· resolved Oct 29, 2026, 07:04 AM UTC

  1. investigating Oct 29, 2026, 04:00 AM UTC

    We have noticed disruption in products: Scraper API. Our teams are investigating and will post updates here.

  2. investigating Oct 29, 2026, 06:47 AM UTC

    Update: Our team has resolved the issue.

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Minor October 25, 2026 Fast SERP API: Performance degradation 2h 31m Web Access (Fast SERP API)

Started Oct 25, 2026, 07:46 AM UTC· resolved Oct 25, 2026, 10:18 AM UTC

  1. investigating Oct 25, 2026, 07:46 AM UTC

    We have noticed disruption in products: Fserp. Our teams are investigating and will post updates here. Shopping path is experiencing latency.

  2. investigating Oct 25, 2026, 08:18 AM UTC

    Update: Latency has returned to normal operating levels

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Minor October 23, 2026 Fast SERP API: Service intrerruption 2h 28m Web Access (Fast SERP API)

Started Oct 23, 2026, 02:01 PM UTC· resolved Oct 23, 2026, 04:30 PM UTC

  1. investigating Oct 23, 2026, 02:30 PM UTC

    We have noticed disruption in products: Fserp. Our teams are investigating and will post updates here.

  2. investigating Oct 23, 2026, 03:04 PM UTC

    Update: We're seeing better performance but still monitoring the situation

  3. investigating Oct 23, 2026, 04:34 PM UTC

    This issue has been resolved

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Major October 23, 2026 Fast SERP API: Performance degradation – Web Access (Fast SERP API)

Started Oct 23, 2026, 10:49 AM UTC· resolved Oct 23, 2026, 10:49 AM UTC

  1. investigating Oct 23, 2026, 11:31 AM UTC

    We have noticed a Performance degradation in Fserp. Our teams are investigating and will post updates here.

  2. investigating Oct 23, 2026, 05:49 PM UTC

    Update: This outage has resolved

  3. investigating Oct 23, 2026, 05:50 PM UTC

    Update: initial investigation and problem isolation is in progress

Read the full incident report →

Minor October 22, 2026 Datacenter Proxies, ISP Proxies: Performance degradation 4h 50m Proxy (Datacenter Proxies), Proxy (ISP Proxies)

Started Oct 22, 2026, 11:16 PM UTC· resolved Oct 23, 2026, 04:07 AM UTC

  1. investigating Oct 22, 2026, 11:16 PM UTC

    Disruption resolved.

  2. investigating Oct 22, 2026, 11:34 PM UTC

    Update: initial investigation and problem isolation is in progress

Read the full incident report →

Minor October 21, 2026 Fast SERP API: Performance degradation 11h 25m Web Access (Fast SERP API)

Started Oct 21, 2026, 07:31 AM UTC· resolved Oct 21, 2026, 06:57 PM UTC

  1. investigating Oct 21, 2026, 07:31 AM UTC

    We have noticed disruption in products: Fserp. Our teams are investigating and will post updates here.

  2. investigating Oct 21, 2026, 09:50 AM UTC

    Update: initial investigation and problem isolation is in progress

  3. investigating Oct 21, 2026, 11:21 AM UTC

    We've identified the root cause and fix is been deployed

  4. investigating Oct 21, 2026, 04:10 PM UTC

    Issue is resolved

  5. investigating Oct 21, 2026, 05:50 PM UTC

    Update: Our team has resolved the issue

Read the full incident report →

Minor October 20, 2026 Datacenter Proxies, ISP Proxies, Residential Proxies +5 more: Performance degradation 4h 9m Proxy (Datacenter Proxies), Proxy (ISP Proxies), Proxy (Residential Proxies), Datafeeds (Datasets) and 4 more

Started Oct 20, 2026, 05:15 PM UTC· resolved Oct 20, 2026, 09:24 PM UTC

  1. investigating Oct 20, 2026, 05:15 PM UTC

    We have noticed disruption in products: DC & ISP Proxies, Residential Proxies, Unlocker API, Browser API, Datasets, Scraper Studio (IDE), SERP API. Our teams are investigating and will post updates here.

  2. investigating Oct 20, 2026, 05:41 PM UTC

    We're noticing the disruption present in SERP and IDE products as well.

  3. investigating Oct 20, 2026, 06:23 PM UTC

    We've identified the issue and release a fix, currently monitoring products stablitiy

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Minor October 15, 2026 SERP API: Performance degradation 5d 1h Web Access (SERP API)

Started Oct 15, 2026, 12:26 PM UTC· resolved Oct 20, 2026, 02:13 PM UTC

  1. investigating Oct 18, 2026, 11:30 AM UTC

    Update: Our teams are actively working on the issues. We're seeing improvement in goto links resolution

  2. investigating Oct 20, 2026, 08:14 AM UTC

    We have noticed a disruption in the SERP API product. Our teams are investigating. - general success rate, goto links, latency.

  3. investigating Oct 20, 2026, 08:15 AM UTC

    Update: initial investigation and problem isolation is in progress

  4. investigating Oct 20, 2026, 10:46 AM UTC

    Update: Our teams are actively working on the success rate and latency issues. The goto links issue is resolved

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Minor October 14, 2026 Cloud Proxy Manager: Service intrerruption 13h 57m General (Cloud Proxy Manager)

Started Oct 14, 2026, 07:23 PM UTC· resolved Oct 15, 2026, 09:20 AM UTC

  1. investigating Oct 14, 2026, 07:23 PM UTC

    We have noticed UI issue in products: Cloud Proxy Manager. Our teams have fixed the issue.

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Minor September 29, 2026 Scraper Studio (IDE), Scraper API: Service intrerruption 10h 11m Scrapers (Scraper Studio (IDE)), Scrapers (Scraper API)

Started Sep 29, 2026, 03:09 AM UTC· resolved Sep 29, 2026, 01:20 PM UTC

  1. investigating Sep 29, 2026, 03:09 AM UTC

    We have noticed disruption in products: Scraper Studio (IDE), Scraper API. Our teams are investigating and will post updates here.

  2. investigating Sep 29, 2026, 05:22 AM UTC

    Update: Our teams confirm it is only affecting internal tasks

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Minor September 22, 2026 Datacenter Proxies, ISP Proxies, Unlocker API +1 more: High error rate 55m Proxy (Datacenter Proxies), Proxy (ISP Proxies), Web Access (Unlocker API), Web Access (SERP API)

Started Sep 22, 2026, 07:20 AM UTC· resolved Sep 22, 2026, 08:15 AM UTC

  1. investigating Sep 22, 2026, 07:20 AM UTC

    We have noticed disruption in products: DC & ISP Proxies, Unlocker API, SERP API. Our teams have resolved the issue

Read the full incident report →

Minor September 12, 2026 SERP API: High error rate 2d 1h Web Access (SERP API)

Started Sep 12, 2026, 08:27 AM UTC· resolved Sep 14, 2026, 10:00 AM UTC

  1. investigating Sep 12, 2026, 08:27 AM UTC

    We have noticed disruption in products: SERP API. Our teams are investigating and will post updates here.

  2. investigating Sep 12, 2026, 08:28 AM UTC

    Update: initial investigation and problem isolation is in progress

Read the full incident report →

Minor September 9, 2026 Datacenter Proxies, ISP Proxies, Residential Proxies +3 more: Performance degradation 4h 58m Proxy (Datacenter Proxies), Proxy (ISP Proxies), Proxy (Residential Proxies), Web Access (Unlocker API) and 2 more

Started Sep 09, 2026, 01:35 PM UTC· resolved Sep 09, 2026, 06:33 PM UTC

  1. investigating Sep 09, 2026, 01:35 PM UTC

    We have noticed disruption in products: Unlocker API, DC & ISP Proxies, Residential Proxies, SERP API, Fserp. Our teams are investigating and will post updates here.

  2. investigating Sep 09, 2026, 06:32 PM UTC

    Update: Our team has resolved the issue.

Read the full incident report →

Minor August 30, 2026 Unlocker API: Service intrerruption 45m Web Access (Unlocker API)

Started Aug 30, 2026, 05:00 PM UTC· resolved Aug 30, 2026, 05:45 PM UTC

  1. investigating Aug 30, 2026, 05:00 PM UTC

    We have noticed disruption in products: Unlocker API - Native Proxy based requests fail. Our teams are investigating and will post updates here.

  2. investigating Aug 30, 2026, 06:02 PM UTC

    Our team has implemented a fix, and Native Proxy Access is now fully operational.

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Minor August 22, 2026 SERP API, Fast SERP API: Performance degradation 2d 8h Web Access (SERP API), Web Access (Fast SERP API)

Started Aug 22, 2026, 12:39 AM UTC· resolved Aug 24, 2026, 09:37 AM UTC

  1. investigating Aug 22, 2026, 12:39 AM UTC

    We have noticed disruption in products: Fserp, SERP API. Our teams are investigating and will post updates here.

  2. investigating Aug 22, 2026, 11:29 AM UTC

    Update: investigation and problem isolation is in progress

  3. investigating Aug 22, 2026, 08:41 PM UTC

    Update: Our teams have made multiple improvements, and we're seeing gradual performance recovery. Work on further improvements continues.

Read the full incident report →

Minor August 20, 2026 Residential Proxies: Service intrerruption 8h 12m Proxy (Residential Proxies)

Started Aug 20, 2026, 02:29 AM UTC· resolved Aug 20, 2026, 10:42 AM UTC

  1. investigating Aug 20, 2026, 02:29 AM UTC

    We have noticed disruption in products: Residential Proxies. Our teams are investigating and will post updates here.

  2. investigating Aug 20, 2026, 02:32 AM UTC

    Update: The issue has been resolved.

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Major August 18, 2026 Residential Proxies, Unlocker API, Scraper Studio (IDE): Outage 13m Proxy (Residential Proxies), Web Access (Unlocker API), Scrapers (Scraper Studio (IDE))

Started Aug 18, 2026, 02:01 PM UTC· resolved Aug 18, 2026, 02:14 PM UTC

  1. investigating Aug 18, 2026, 02:01 PM UTC

    We have noticed outage in products: Residential Proxies, Unlocker API, Custom Datasets. Our teams are investigating and will post updates here.

  2. investigating Aug 18, 2026, 02:20 PM UTC

    Update: We are seeing improvements on Residential Proxies at this moment.

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Minor August 18, 2026 SERP API: Performance degradation 4h 40m Web Access (SERP API)

Started Aug 18, 2026, 03:45 AM UTC· resolved Aug 18, 2026, 08:26 AM UTC

  1. investigating Aug 18, 2026, 03:45 AM UTC

    We have noticed a disruption with SERP API, causing a low success rate. Our teams are actively investigating and will post updates here.

  2. investigating Aug 18, 2026, 05:26 AM UTC

    Operational

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Major August 1, 2026 Datacenter Proxies, ISP Proxies, Residential Proxies: Service intrerruption 6h 2m Proxy (Datacenter Proxies), Proxy (ISP Proxies), Proxy (Residential Proxies)

Started Aug 01, 2026, 05:15 PM UTC· resolved Aug 01, 2026, 11:18 PM UTC

  1. investigating Aug 01, 2026, 05:15 PM UTC

    We have noticed outage in products: DC & ISP Proxies, Residential Proxies. Our teams are investigating and will post updates here.

  2. investigating Aug 01, 2026, 08:27 PM UTC

    Update: initial investigation and problem isolation is in progress

Read the full incident report →

Minor July 16, 2026 SERP API: Performance degradation 28d 17h Web Access (SERP API)

Started Jul 16, 2026, 10:22 PM UTC· resolved Aug 14, 2026, 03:52 PM UTC

  1. investigating Jul 16, 2026, 10:22 PM UTC

    Service is stable

  2. investigating Aug 02, 2026, 09:03 AM UTC

    Update: We are still experiencing reduced success rates and elevated latency with the SERP API. There are no new updates at this time. We will share more information as it becomes available.

  3. investigating Aug 06, 2026, 08:35 AM UTC

    Update: We are still experiencing degraded success rates and elevated latency with SERP API. There are no further updates at this time. Our R&D is working on it and we will share more information as it becomes available.

  4. investigating Aug 14, 2026, 12:53 PM UTC

    Update: initial investigation and problem isolation is in progress

Read the full incident report →

Minor July 15, 2026 Datacenter Proxies, ISP Proxies: High error rate 4d 9h Proxy (Datacenter Proxies), Proxy (ISP Proxies)

Started Jul 15, 2026, 01:00 PM UTC· resolved Jul 19, 2026, 10:20 PM UTC

  1. investigating Jul 15, 2026, 12:49 PM UTC

    Update: initial investigation and problem isolation is in progress

  2. investigating Jul 15, 2026, 01:00 PM UTC

    We have noticed disruption in products: DC & ISP Proxies. Our teams are investigating and will post updates here.

  3. investigating Jul 15, 2026, 05:23 PM UTC

    Update: implemented fix

  4. investigating Jul 15, 2026, 06:44 PM UTC

    Update: Issue returned and investigation is in progress

  5. investigating Jul 15, 2026, 11:52 PM UTC

    Update: Implemented fix

  6. investigating Jul 19, 2026, 12:37 PM UTC

    Update: The problem has recurred. Initial investigation has started.

  7. investigating Jul 19, 2026, 08:41 PM UTC

    Update: Problem Solved - Customers has been updated

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Minor July 13, 2026 SERP API: Performance degradation 40m Web Access (SERP API)

Started Jul 13, 2026, 09:20 PM UTC· resolved Jul 13, 2026, 10:00 PM UTC

  1. investigating Jul 13, 2026, 09:20 PM UTC

    Fast SERP API Performance degradation due to internal feature roll-out

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Major July 4, 2026 Datacenter Proxies, ISP Proxies, Residential Proxies: Outage 2h 10m Proxy (Datacenter Proxies), Proxy (ISP Proxies), Proxy (Residential Proxies)

Started Jul 04, 2026, 03:00 AM UTC· resolved Jul 04, 2026, 05:10 AM UTC

  1. investigating Jul 04, 2026, 01:08 AM UTC

    Update: The root issue has been detected and is currently being handled

  2. investigating Jul 04, 2026, 01:20 AM UTC

    Update: Error rate is dropping

  3. investigating Jul 04, 2026, 02:09 AM UTC

    Update: The issue is now resolved

  4. investigating Jul 04, 2026, 03:00 AM UTC

    We have noticed outage in products: Residential Proxies, DC & ISP Proxies. Our teams are investigating and will post updates here.

Read the full incident report →