BrightData incident

Unlocker API, SERP API: Service interruption

Resolved after 3 hours 35 minutes, affecting Web Access (Unlocker API) and Web Access (SERP API), on November 3, 2026.

investigating Nov 03, 2026, 04:22 PM UTC

This situation is now resolved and requests to API are no longer returning 5xx status codes.

Started
Nov 03, 2026, 12:50 PM UTC
Resolved
Nov 03, 2026, 04:25 PM UTC
Duration
3h 35m
Detected by Pingoru
Nov 03, 2026, 12:50 PM UTC

Affected components

Web Access (Unlocker API)Web Access (SERP API)

Update timeline

  1. investigating Nov 03, 2026, 12:50 PM UTC

    We have noticed disruption in products: SERP API, Unlocker API. Our teams are investigating and will post updates here. API requests are returning 5xx status codes, native access is operating normally.

  2. investigating Nov 03, 2026, 03:00 PM UTC

    This situation is now resolved and requests to API are no longer returning 5xx status codes.

  3. investigating Nov 03, 2026, 04:22 PM UTC

    This situation is now resolved and requests to API are no longer returning 5xx status codes.

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