Resolved after 114 days 4 hours, on January 12, 2026.
January 12, 2026 10:23AM EST Investigating - We are currently experiencing an issue with the Analytics module being unavailable in VideoCloud Studio. No data loss is expected. Our Engineering team is investigating this issue with the highest priority. January 12, 2026 10:56AM EST Monitoring - Brightcove Engineering has identified the issue affecting the Analytics module in VideoCloud Studio and has applied a fix. No data was lost, as only the UI was affected. The issue has been mitigated, and we continue to monitor the situation closely to ensure stability. January 12, 2026 11:18AM EST Resolved - The issue impacting the Analytics module UI in VideoCloud Studio has been resolved.
Update timeline
- monitoring Jan 12, 2026, 04:18 PM UTC
January 12, 2026 10:23AM EST Investigating - We are currently experiencing an issue with the Analytics module being unavailable in VideoCloud Studio. No data loss is expected. Our Engineering team is investigating this issue with the highest priority. January 12, 2026 10:56AM EST Monitoring - Brightcove Engineering has identified the issue affecting the Analytics module in VideoCloud Studio and has applied a fix. No data was lost, as only the UI was affected. The issue has been mitigated, and we continue to monitor the situation closely to ensure stability. January 12, 2026 11:18AM EST Resolved - The issue impacting the Analytics module UI in VideoCloud Studio has been resolved.
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