Resolved after 105 days 1 hour, on January 26, 2026.
January 26, 2026 12:23PM EST Investigating - We are currently experiencing an issue with Gallery resulting in errors loading Live streams on Gallery Experiences. We are investigating at the highest priority. January 26, 2026 12:25PM EST Investigating - We are currently experiencing an issue with Gallery resulting in errors loading Live streams on Live Event Portal Experiences. We are investigating at the highest priority. January 26, 2026 2:00PM EST Investigating - We are currently experiencing an issue with Gallery resulting in Playback issues for Live and VOD on Live Event Portal Experiences. Other Gallery experiences are not affected. We are investigating at the highest priority January 26, 2026 3:14PM EST Identified - The issue impacting playback on Live Event Portals has been identified, and our Engineering team is working on the fix at the highest priority. January 26, 2026 3:58PM EST Monitoring - The issue impacting playback on Live Event Portals has been fixed. Our Engineering team is monitoring. January 26, 2026 5:05PM EST Resolved - The issue impacting playback on Gallery Live Event Portal experiences has been resolved.
Update timeline
- monitoring Jan 26, 2026, 10:05 PM UTC
January 26, 2026 12:23PM EST Investigating - We are currently experiencing an issue with Gallery resulting in errors loading Live streams on Gallery Experiences. We are investigating at the highest priority. January 26, 2026 12:25PM EST Investigating - We are currently experiencing an issue with Gallery resulting in errors loading Live streams on Live Event Portal Experiences. We are investigating at the highest priority. January 26, 2026 2:00PM EST Investigating - We are currently experiencing an issue with Gallery resulting in Playback issues for Live and VOD on Live Event Portal Experiences. Other Gallery experiences are not affected. We are investigating at the highest priority January 26, 2026 3:14PM EST Identified - The issue impacting playback on Live Event Portals has been identified, and our Engineering team is working on the fix at the highest priority. January 26, 2026 3:58PM EST Monitoring - The issue impacting playback on Live Event Portals has been fixed. Our Engineering team is monitoring. January 26, 2026 5:05PM EST Resolved - The issue impacting playback on Gallery Live Event Portal experiences has been resolved.
Your product runs on more than Brightcove
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services