Brightcove incident

Ingestion

Minor Resolved View vendor source →

Brightcove experienced a minor incident on May 11, 2026, lasting 9h 41m. The incident has been resolved; the full update timeline is below.

Started
May 11, 2026, 02:00 PM UTC
Resolved
May 11, 2026, 11:41 PM UTC
Duration
9h 41m
Detected by Pingoru
May 11, 2026, 02:00 PM UTC

Update timeline

  1. monitoring May 11, 2026, 02:00 PM UTC

    May 11, 2026 9:00AM EDT Investigating - Customers may have experienced delays in video ingestion processing between 1 PM and 2 PM UTC. Delays of up to 20 minutes could have been observed. May 11, 2026 10:00AM EDT Resolved - The ingestion issue has been resolved.