Brightcove incident

Support Portal

Minor Resolved View vendor source →

Brightcove experienced a minor incident on May 4, 2026, lasting 11d 1h. The incident has been resolved; the full update timeline is below.

Started
May 04, 2026, 03:13 PM UTC
Resolved
May 15, 2026, 04:26 PM UTC
Duration
11d 1h
Detected by Pingoru
May 04, 2026, 03:13 PM UTC

Update timeline

  1. monitoring May 04, 2026, 03:13 PM UTC

    May 4, 2026 7:47AM EDT Investigating - We are investigating an issue with our Brightcove Support Portal. If you need to contact our Support team in the meantime, please email them. May 4, 2026 11:13AM EDT Resolved - The issue with the Brightcove Support Portal is now fixed.