Brightcove incident

Support Portal

Resolved after 11 days 1 hour, on May 4, 2026.

monitoring May 04, 2026, 03:13 PM UTC

May 4, 2026 7:47AM EDT Investigating - We are investigating an issue with our Brightcove Support Portal. If you need to contact our Support team in the meantime, please email them. May 4, 2026 11:13AM EDT Resolved - The issue with the Brightcove Support Portal is now fixed.

Started
May 04, 2026, 03:13 PM UTC
Resolved
May 15, 2026, 04:26 PM UTC
Duration
11d 1h
Detected by Pingoru
May 04, 2026, 03:13 PM UTC

Update timeline

  1. monitoring May 04, 2026, 03:13 PM UTC

    May 4, 2026 7:47AM EDT Investigating - We are investigating an issue with our Brightcove Support Portal. If you need to contact our Support team in the meantime, please email them. May 4, 2026 11:13AM EDT Resolved - The issue with the Brightcove Support Portal is now fixed.

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