Brightcove experienced a minor incident on May 7, 2026, lasting 7d 19h. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring May 07, 2026, 09:01 PM UTC
May 7, 2026 3:34PM EDT Monitoring - We are currently experiencing an issue with Video Cloud Studio homepage. The Home page module is unavailable for some customers. The rest of the modules in the studio are not impacted. We are investigating at the highest priority May 7, 2026 4:32PM EDT Monitoring - The Video Cloud Studio homepage loading issue has been mitigated. The module is now loading correctly, and our engineering team is monitoring. May 7, 2026 5:01PM EDT Resolved - The Video Cloud Studio homepage loading issue is now fixed.