Resolved after 3 hours 43 minutes, affecting Bright (BrightID), on September 4, 2026.
We have resolved the issue preventing emails being sent. The team are continuing to monitor and will make further adjustments if necessry.
Affected components
Bright (BrightID)
Update timeline
- investigating Sep 04, 2026, 09:10 AM UTC
Some customers are reporting multi factor authentication emails are not being received. The team are investigating,
- resolved Sep 04, 2026, 12:53 PM UTC
We have resolved the issue preventing emails being sent. The team are continuing to monitor and will make further adjustments if necessry.
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