Bright incident

BrightBooks emails unavailable

Major Resolved View vendor source →

Bright experienced a major incident on September 9, 2026 affecting Bright (BrightBooks), lasting 1d 13h. The incident has been resolved; the full update timeline is below.

Started
Sep 09, 2026, 07:19 PM UTC
Resolved
Sep 11, 2026, 08:48 AM UTC
Duration
1d 13h
Detected by Pingoru
Sep 09, 2026, 07:19 PM UTC

Affected components

Bright (BrightBooks)

Update timeline

  1. investigating Sep 09, 2026, 07:19 PM UTC

    Users are receiving errors when attempting to send emails using BrightBooks. The team expect to address the issue tomorrow morning.

  2. resolved Sep 11, 2026, 08:48 AM UTC

    We have re-enabled email sending. The team are still looking at the issue and we are monitoring closely.