BridgePay Network Solutions incident
Credit Card Processor - Chase Paymentech - Degraded Performance
Resolved after 15 minutes, on January 14, 2026.
The previously reported issue with the Credit Card Processor - Chase Paymentech has been resolved and transactions are processing normally.
Update timeline
- investigating Jan 14, 2026, 12:22 PM UTC
BridgePay's Network Operations Center has identified Credit Card Processor - Chase Paymentech is currently having connectivity issues. Merchants using the Credit Card Processor - Chase Paymentech may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available. PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally. Only merchants using Credit Card Processor - Chase Paymentech are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
- resolved Jan 14, 2026, 12:38 PM UTC
The previously reported issue with the Credit Card Processor - Chase Paymentech has been resolved and transactions are processing normally.
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