Issue with campaign listing page and send mails

Update timeline

1. investigating Apr 01, 2026, 05:26 PM UTC

   Status: Investigating We are currently experiencing an issue affecting the campaign listing page and email sending functionality. As a result, some customers may encounter disruptions while using these features. Our team is actively investigating the root cause and working to resolve the issue as quickly as possible. We apologize for the inconvenience and will provide further updates as more information becomes available. Affected components Marketing emails delivery (Degraded performance)

2. investigating Apr 01, 2026, 06:13 PM UTC

   Status: Investigating We are continuing to work on a fix to resolve the issue. Our team remains actively engaged, and we will provide an update once the issue has been fully resolved. Affected components Transactional emails delivery (Degraded performance)

3. identified Apr 01, 2026, 06:34 PM UTC

   Status: Identified We have identified the cause of the issue affecting the campaign listing page and have mitigated the impact. The campaign listing page is now loading correctly. Our team is currently working on resolving the remaining issues impacting email sending functionality. We will provide a further update once we confirm the issue has been fully resolved. Affected components Transactional emails delivery (Degraded performance)

4. resolved Apr 01, 2026, 07:06 PM UTC

   Status: Resolved The issue has been resolved, and all affected services are now functioning normally. Thank you for your patience while we worked to address the issue. Affected components Transactional emails delivery (Operational)