Brevo incident

Delay in SMS Campaign Delivery

Minor Resolved View vendor source →

Brevo experienced a minor incident on April 8, 2026 affecting SMS Campaigns, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 08, 2026, 06:29 PM UTC
Resolved
Apr 08, 2026, 06:29 PM UTC
Duration
Detected by Pingoru
Apr 08, 2026, 06:29 PM UTC

Affected components

SMS Campaigns

Update timeline

  1. investigating Apr 08, 2026, 05:16 PM UTC

    Status: Investigating A limited number of clients may experience delays in SMS campaign delivery, as campaigns with URL shortening enabled may encounter processing delays. Our team is actively investigating the root cause and working to resolve the issue as quickly as possible. We apologize for the inconvenience and will share further updates as soon as we have more information. Affected components SMS Campaigns (Degraded performance)

  2. monitoring Apr 08, 2026, 05:49 PM UTC

    Status: Monitoring The impact has been mitigated, and no errors are currently observed across the affected services. We continue to monitor our systems closely to ensure stability. An update will be provided once the issue is fully resolved. Affected components SMS Campaigns (Operational)

  3. resolved Apr 08, 2026, 06:29 PM UTC

    Status: Resolved The issue has been resolved, and all affected services are now functioning normally. Thank you for your patience while we worked to address the issue. Affected components SMS Campaigns (Operational)