Braze incident
Third-party Snowflake issue impacting CDI, Currents and Dashboard
Braze experienced a minor incident on March 19, 2025 affecting Dashboard and Dashboard and 1 more component, lasting 2h 56m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Mar 19, 2025, 06:53 PM UTC
Third-party Snowflake is currently experiencing an issue. As a result of this outage, customers may experience an impact on various functionalities within the Braze dashboard, including Query Builder, SQL Segments, Segment Extensions, Data Sharing configuration, and certain reporting features. Customers integrating Snowflake with CDI or Currents may also experience latencies and errors during this time.
- resolved Mar 19, 2025, 09:49 PM UTC
Snowflake has confirmed the incident they were experiencing is resolved. Braze can confirm all services are now healthy and working within normal operational bounds.