Braze incident

SMS Delivery Delays to Multiple Countries in Europe

Minor Ongoing View vendor source →

Braze is currently experiencing a minor incident affecting SMS, which began 3h ago. The vendor's full update timeline is below.

Started
May 07, 2026, 01:19 PM UTC
Resolved
Ongoing
Duration
● 2h 42m
Detected by Pingoru
May 07, 2026, 01:19 PM UTC

Affected components

SMS

Update timeline

  1. identified May 07, 2026, 01:19 PM UTC

    Braze Engineers have identified an issue causing SMS delivery delays across networks in multiple European countries. Braze Engineers confirmed this is related to an ongoing Twilio incident: https://status.twilio.com/incidents/shhrhbqxflt1 We expect to provide another update as soon as more information becomes available.

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