Braze incident

US01 SDK errors

Notice Resolved View vendor source →

Braze experienced a notice incident on April 17, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 17, 2026, 10:19 PM UTC
Resolved
Apr 17, 2026, 08:00 PM UTC
Duration
—
Detected by Pingoru
Apr 17, 2026, 10:19 PM UTC

Update timeline

  1. resolved Apr 17, 2026, 10:19 PM UTC

    Between 16:00 and 18:14 ET, Braze Engineers identified and resolved an issue causing intermittent SDK errors on the US01 cluster. As of 18:19 ET, services remain stable, and any failed SDK requests during the impact window were automatically retried.