Affected components
Dashboard
Update timeline
- investigating Mar 17, 2026, 08:49 PM UTC
Braze Engineers are investigating an issue affecting users' ability to reach the Braze Dashboard for the US05 Cluster, starting around 16:15 EST. At this time, no other services are impacted, and messaging sending is not impacted. Engineers are actively working to restore service.
- monitoring Mar 17, 2026, 08:57 PM UTC
As of 16:47 ET, Braze engineers have implemented a fix and are continuing to monitor service health for improvement.
- resolved Mar 17, 2026, 09:04 PM UTC
No further issues have been experienced, and all services are operating normally. The incident is now resolved.
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