Branch incident

Custom Exports API – Processing Delay

Ongoing since 09:32 AM UTC, affecting Export API.

identified Oct 26, 2026, 09:32 AM UTC

We are currently investigating an issue with the processing of Custom Exports API jobs generated between 05:14 UTC and 08:45 UTC. Please note that processing resumed at 08:45 UTC, and all affected export jobs are being reprocessed automatically but currently delayed due to the accumulated backlog. We are actively working through the backlog and to identify the root cause and will provide further updates as more information becomes available.

Started
Oct 26, 2026, 09:32 AM UTC
Resolved
Ongoing
Duration
● 5m
Detected by Pingoru
Oct 26, 2026, 09:32 AM UTC

Affected components

Export API

Update timeline

  1. identified Oct 26, 2026, 09:32 AM UTC

    We are currently investigating an issue with the processing of Custom Exports API jobs generated between 05:14 UTC and 08:45 UTC. Please note that processing resumed at 08:45 UTC, and all affected export jobs are being reprocessed automatically but currently delayed due to the accumulated backlog. We are actively working through the backlog and to identify the root cause and will provide further updates as more information becomes available.

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