BrainPOP Outage History
BrainPOP is up right nowPingoru has recorded 44 incidents for BrainPOP: 6 in the last 12 months and 1 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 1 | 0 of 720 (0%) |
| May 2026 | 3 | 3 of 744 (0%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 1 | 3 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 1 | 2 of 720 (0%) |
| October 2026 | 0 | 0 of 525 (0%) |
Incidents, newest first
Minor September 28, 2026 Google SSO Login Issues 1h 54m BrainPOP, BrainPOP Jr., BrainPOP ELL, BrainPOP Science and 3 more
Started Sep 28, 2026, 02:20 PM UTC· resolved Sep 28, 2026, 04:14 PM UTC
- investigating Sep 28, 2026, 02:20 PM UTC
We are currently investigating an issue causing login failures for some users signing in via Google Single Sign-On (SSO). This is affecting a subset of school and district accounts. Our engineering team is actively working to identify the cause, and we will post an update as soon as we have more information.
- resolved Sep 28, 2026, 04:14 PM UTC
This incident has been resolved. Earlier today, some users experienced login failures via Google Single Sign-On (SSO), affecting a subset of school and district accounts. Our engineering team identified the underlying cause and deployed a fix, which has been verified as restoring normal access. Google SSO login is functioning normally. We apologize for any inconvenience this may have caused.
Minor July 20, 2026 Degraded Performance — Scheduled Fix in Progress 2h 38m BrainPOP, BrainPOP Jr., BrainPOP ELL, BrainPOP Science and 3 more
Started Jul 20, 2026, 06:10 PM UTC· resolved Jul 20, 2026, 08:49 PM UTC
- investigating Jul 20, 2026, 06:10 PM UTC
We've identified a database performance issue affecting some account and student activity related functionality today. Some users may experience errors or delays with account creation, account status, or saving/syncing activity and progress. We're applying a fix now. During this window (approximately 1 hour), some features involving saving or syncing student activity may be temporarily degraded or unavailable. Most site functionality is expected to remain normal. We'll post an update once the fix is complete and confirmed resolved.
- resolved Jul 20, 2026, 08:49 PM UTC
The fix has been applied and we've confirmed that account creation, account status, and activity saving/syncing are functioning normally. All affected functionality is back to normal. Thank you for your patience while we resolved this.
Notice May 18, 2026 testing 43s iOS Apps
Started May 18, 2026, 01:01 PM UTC· resolved May 18, 2026, 01:02 PM UTC
- investigating May 18, 2026, 01:01 PM UTC
this is a test
- resolved May 18, 2026, 01:02 PM UTC
test complete
Notice May 12, 2026 Site Performance Degradation and Intermittent Unavailability 2h 18m BrainPOP, BrainPOP Jr., BrainPOP ELL, BrainPOP Science and 3 more
Started May 12, 2026, 03:56 PM UTC· resolved May 12, 2026, 06:14 PM UTC
- investigating May 12, 2026, 03:56 PM UTC
We are investigating an issue causing the site to be slow and intermittently unavailable. This issue recurred following a brief period of recovery earlier today. Our team is actively working toward a full resolution. We will provide updates as the situation develops. We apologize for the inconvenience.
- investigating May 12, 2026, 06:11 PM UTC
We are continuing to investigate this issue.
- resolved May 12, 2026, 06:14 PM UTC
We have identified the root cause of this issue. A fix has been implemented and the site is operating normally. We are continuing to monitor to confirm full stability. We will follow up with a full incident report. We apologize for the disruption.
Notice May 12, 2026 Content and Activity Loading Degradation 51m BrainPOP, BrainPOP Jr., BrainPOP ELL, BrainPOP Science and 3 more
Started May 12, 2026, 02:12 PM UTC· resolved May 12, 2026, 03:04 PM UTC
- investigating May 12, 2026, 02:12 PM UTC
We are currently investigating an issue that may be affecting some users. During this time, you may experience: - Errors or timeouts when loading content - Activity or progress not saving - Pages that are slow to load or unresponsive We are actively working to resolve this and will provide an update shortly. Thank you for your patience.
- investigating May 12, 2026, 02:50 PM UTC
We are continuing to investigate this issue.
- resolved May 12, 2026, 03:04 PM UTC
BrainPOP is back online and operating normally. The issue affecting site availability has been resolved. We are continuing to monitor and will follow up with a full incident report. We apologize for the disruption.
Major April 15, 2026 Service Degradation – Intermittent Availability Issues 18m BrainPOP
Started Apr 15, 2026, 05:51 PM UTC· resolved Apr 15, 2026, 06:10 PM UTC
- investigating Apr 15, 2026, 05:51 PM UTC
We’re currently experiencing intermittent performance issues across all sites. Some pages may load slowly or may not load at all. Our team is actively working to resolve this as quickly as possible. We’ll share updates here as soon as we have more information.
- investigating Apr 15, 2026, 06:09 PM UTC
We are continuing to investigate this issue.
- resolved Apr 15, 2026, 06:10 PM UTC
The issue has now been resolved. We’ve verified that the site is functioning normally and performance has returned to expected levels. Thank you for your patience while we worked through this.
Minor October 20, 2025 Partial Service Disruption – AWS Infrastructure Issue 10h 1m BrainPOP, BrainPOP Jr., BrainPOP ELL, BrainPOP Science and 3 more
Started Oct 20, 2025, 01:44 PM UTC· resolved Oct 20, 2025, 11:45 PM UTC
- investigating Oct 20, 2025, 01:44 PM UTC
We are currently experiencing service issues due to an outage at Amazon Web Services (AWS), which is impacting many cloud-hosted websites and services. AWS has reported increased error rates and latencies across multiple services. Because BrainPOP is hosted via AWS infrastructure, this outage is affecting our connection, causing slower load times and intermittent accessibility. While the AWS issue is ongoing you may experience: - Slower than normal page loads - Intermittent outages or temporarily unreachable features We’re closely monitoring the situation and working to restore full performance as quickly as possible. For real-time updates on the AWS service status, please check: https://health.aws.amazon.com/health/status Thank you for your patience and understanding. We’ll post another update once the situation is fully resolved.
- identified Oct 20, 2025, 01:44 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 20, 2025, 07:36 PM UTC
As AWS continues to resolve their ongoing infrastructure issues, BrainPOP site performance has improved. Many users can now access and use the site normally, though some may still experience occasional slowness or brief interruptions. We are actively monitoring the situation and will provide additional updates as needed.
- monitoring Oct 20, 2025, 08:02 PM UTC
We are continuing to monitor for any further issues.
- monitoring Oct 20, 2025, 08:03 PM UTC
We are continuing to monitor for any further issues.
- resolved Oct 20, 2025, 11:45 PM UTC
As of 5:15 PM EST, BrainPOP website performance has returned to normal. All systems are operational, and users should now be able to log in and navigate the site without issues. The earlier slowdown and intermittent outages were caused by a widespread AWS infrastructure issue, which has now been resolved. We’ll continue to monitor performance closely, but no further impact is expected at this time. Thank you for your patience while we worked through this incident.
Major March 10, 2025 BrainPOP Service Disruption Across all Sites – Our team is working on a fix 2h 19m BrainPOP, BrainPOP Jr., BrainPOP ELL, BrainPOP Science and 3 more
Started Mar 10, 2025, 01:35 PM UTC· resolved Mar 10, 2025, 03:55 PM UTC
- investigating Mar 10, 2025, 01:35 PM UTC
Dear BrainPOP Users, We are currently experiencing performance issues across all BrainPOP sites. Our team is actively working to resolve the issue as quickly as possible. We apologize for the inconvenience and appreciate your patience. We will provide updates as we work toward a resolution. Thank you for your understanding, and we’ll have BrainPOP back up and running soon!
- investigating Mar 10, 2025, 01:36 PM UTC
We will provide updates as we work toward a resolution.
- investigating Mar 10, 2025, 02:55 PM UTC
We are continuing to investigate this issue.
- resolved Mar 10, 2025, 03:55 PM UTC
Dear BrainPOP Users, We’re happy to share that BrainPOP.com is now back up and running. Our team has implemented a fix, and the site should be fully accessible again. We are actively monitoring the system to ensure stability and will continue to monitor performance. If you experience any issues, please refresh your browser or contact our support team. Thank you for your patience and understanding—we appreciate you!