BrainPOP incident

Site Performance Degradation and Intermittent Unavailability

Notice Resolved View vendor source →

BrainPOP experienced a notice incident on May 12, 2026 affecting BrainPOP and BrainPOP Jr. and 1 more component, lasting 2h 18m. The incident has been resolved; the full update timeline is below.

Started
May 12, 2026, 03:56 PM UTC
Resolved
May 12, 2026, 06:14 PM UTC
Duration
2h 18m
Detected by Pingoru
May 12, 2026, 03:56 PM UTC

Affected components

BrainPOPBrainPOP Jr.BrainPOP ELLBrainPOP ScienceBrainPOP EspañolBrainPOP FrançaisiOS Apps

Update timeline

  1. investigating May 12, 2026, 03:56 PM UTC

    We are investigating an issue causing the site to be slow and intermittently unavailable. This issue recurred following a brief period of recovery earlier today. Our team is actively working toward a full resolution. We will provide updates as the situation develops. We apologize for the inconvenience.

  2. investigating May 12, 2026, 06:11 PM UTC

    We are continuing to investigate this issue.

  3. resolved May 12, 2026, 06:14 PM UTC

    We have identified the root cause of this issue. A fix has been implemented and the site is operating normally. We are continuing to monitor to confirm full stability. We will follow up with a full incident report. We apologize for the disruption.