BrainPOP incident

Content and Activity Loading Degradation

Notice Resolved View vendor source →

BrainPOP experienced a notice incident on May 12, 2026 affecting BrainPOP and BrainPOP Jr. and 1 more component, lasting 51m. The incident has been resolved; the full update timeline is below.

Started
May 12, 2026, 02:12 PM UTC
Resolved
May 12, 2026, 03:04 PM UTC
Duration
51m
Detected by Pingoru
May 12, 2026, 02:12 PM UTC

Affected components

BrainPOPBrainPOP Jr.BrainPOP ELLBrainPOP ScienceBrainPOP EspañolBrainPOP FrançaisiOS Apps

Update timeline

  1. investigating May 12, 2026, 02:12 PM UTC

    We are currently investigating an issue that may be affecting some users. During this time, you may experience: - Errors or timeouts when loading content - Activity or progress not saving - Pages that are slow to load or unresponsive We are actively working to resolve this and will provide an update shortly. Thank you for your patience.

  2. investigating May 12, 2026, 02:50 PM UTC

    We are continuing to investigate this issue.

  3. resolved May 12, 2026, 03:04 PM UTC

    BrainPOP is back online and operating normally. The issue affecting site availability has been resolved. We are continuing to monitor and will follow up with a full incident report. We apologize for the disruption.