BrainPOP incident

Service Degradation – Intermittent Availability Issues

Major Resolved View vendor source →

BrainPOP experienced a major incident on April 15, 2026 affecting BrainPOP, lasting 18m. The incident has been resolved; the full update timeline is below.

Started
Apr 15, 2026, 05:51 PM UTC
Resolved
Apr 15, 2026, 06:10 PM UTC
Duration
18m
Detected by Pingoru
Apr 15, 2026, 05:51 PM UTC

Affected components

BrainPOP

Update timeline

  1. investigating Apr 15, 2026, 05:51 PM UTC

    We’re currently experiencing intermittent performance issues across all sites. Some pages may load slowly or may not load at all. Our team is actively working to resolve this as quickly as possible. We’ll share updates here as soon as we have more information.

  2. investigating Apr 15, 2026, 06:09 PM UTC

    We are continuing to investigate this issue.

  3. resolved Apr 15, 2026, 06:10 PM UTC

    The issue has now been resolved. We’ve verified that the site is functioning normally and performance has returned to expected levels. Thank you for your patience while we worked through this.