Box incident

[Critical] Issues with Logins, Notes and API

Critical Resolved View vendor source →

Box experienced a critical incident on January 9, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jan 09, 2026, 07:14 AM UTC
Resolved
Jan 09, 2026, 06:00 AM UTC
Duration
—
Detected by Pingoru
Jan 09, 2026, 07:14 AM UTC

Update timeline

  1. resolved Jan 09, 2026, 07:14 AM UTC

    From approximately 9:52 PM to 10:00 PM US Pacific time, we observed an issue impacting Logins, Notes and API. There is no current impact and no further updates will be provided here. If you continue to experience any issues, please contact Box Support at https://support.box.com.