Box incident
[Minor] Customers may have experienced issues using Public API
Box experienced a minor incident on April 7, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Apr 07, 2026, 12:36 AM UTC
Between 4:57 and 5:05 PM PST, some users may have experienced difficulties using Public API. No further impact has been observed and we are considering this issue to be resolved. If you are still experiencing any issues, please let us know at https://support.box.com.