Borderless Immigration incident

Candidate application offer form issue

Resolved after 1 hour 42 minutes, affecting Candidate app, on July 29, 2026.

monitoring Jul 29, 2026, 11:48 AM UTC

The fix is deployed and we're monitoring for performance

Started
Jul 29, 2026, 11:10 AM UTC
Resolved
Jul 29, 2026, 12:52 PM UTC
Duration
1h 42m
Detected by Pingoru
Jul 29, 2026, 11:10 AM UTC

Affected components

Candidate app

Update timeline

  1. investigating Jul 29, 2026, 11:10 AM UTC

    We're seeing heightened errors on our candidate-facing offer form when uploading proof of ID.

  2. identified Jul 29, 2026, 11:32 AM UTC

    We've identified the issue and are releasing a fix for it now, this should be live in ~10 minutes.

  3. monitoring Jul 29, 2026, 11:48 AM UTC

    The fix is deployed and we're monitoring for performance

  4. resolved Jul 29, 2026, 12:52 PM UTC

    This issue is now resolved.

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