Borderless Immigration incident

Individuals section showing "Something went wrong"

Minor Resolved View vendor source →

Borderless Immigration experienced a minor incident on August 4, 2026 affecting Business app, lasting 1m. The incident has been resolved; the full update timeline is below.

Started
Aug 04, 2026, 01:14 PM UTC
Resolved
Aug 04, 2026, 01:15 PM UTC
Duration
1m
Detected by Pingoru
Aug 04, 2026, 01:14 PM UTC

Affected components

Business app

Update timeline

  1. identified Aug 04, 2026, 01:14 PM UTC

    Status: Identified The individuals section within the business app is currently showing "Something went wrong" rather than a list of individuals. You can still access individuals via Cmd/Ctrl + K or from pages like Halo or linked from cases. Affected components Business app (Degraded performance)

  2. resolved Aug 04, 2026, 01:15 PM UTC

    Status: Resolved The individuals section now works as expected. Affected components Business app (Operational)