Bodyguard incident

Increased latency on Username API

Minor Resolved View vendor source →

Bodyguard experienced a minor incident on August 31, 2026 affecting Username Analysis API, lasting 1d 12h. The incident has been resolved; the full update timeline is below.

Started
Aug 31, 2026, 09:14 PM UTC
Resolved
Sep 02, 2026, 09:47 AM UTC
Duration
1d 12h
Detected by Pingoru
Aug 31, 2026, 09:14 PM UTC

Affected components

Username Analysis API

Update timeline

  1. investigating Aug 31, 2026, 09:14 PM UTC

    Status: Investigating We are seeing increased latency in username analysis. Affected components Username Analysis API (Degraded performance)

  2. identified Aug 31, 2026, 09:37 PM UTC

    Status: Identified Issue has been pinpointed to a specific problematic host. Mitigation is in progress. Affected components Username Analysis API (Degraded performance)

  3. monitoring Aug 31, 2026, 09:44 PM UTC

    Status: Monitoring The issue has been resolved. We are monitoring API response time. Affected components Username Analysis API (Operational)

  4. resolved Sep 02, 2026, 09:47 AM UTC

    Status: Resolved Incident is closed Affected components Username Analysis API (Operational)