Bodyguard incident

Increased latency on the Username API

Resolved after 16 hours 16 minutes, affecting Username Analysis API, on July 27, 2026.

resolved Jul 28, 2026, 08:50 AM UTC

Everything was successfully restored, and a plan was implemented to prevent this issue in the future.

Started
Jul 27, 2026, 04:33 PM UTC
Resolved
Jul 28, 2026, 08:50 AM UTC
Duration
16h 16m
Detected by Pingoru
Jul 27, 2026, 04:33 PM UTC

Affected components

Username Analysis API

Update timeline

  1. monitoring Jul 27, 2026, 04:33 PM UTC

    We have identified the cause of increased latency on the Username API and applied a fix. Service should now be fully operational; we are continuing to monitor to confirm full recovery. We will post the next update shortly.

  2. monitoring Jul 27, 2026, 04:53 PM UTC

    This incident is resolved. The fix applied to the Username API has confirmed full recovery, and the service is now fully operational. Thank you for your patience.

  3. resolved Jul 28, 2026, 08:50 AM UTC

    Everything was successfully restored, and a plan was implemented to prevent this issue in the future.

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