Resolved after 13 minutes, on April 16, 2018.
UPDATE: Call processing IS NOT AFFECTED. This has been isolated to some portal access and WebRTC login. If you are a WEbRTC user, please refresh your browser and login.
Update timeline
- investigating Apr 16, 2018, 08:30 PM UTC
We are currently investigating alarms related to our Chicago market infrastructure. Some call services may be affected at this time. We are working diligently to restore service levels to normal status. Updates will will be posted as soon as more information is available. Thank you for your patience.
- monitoring Apr 16, 2018, 08:40 PM UTC
UPDATE: Call processing IS NOT AFFECTED. This has been isolated to some portal access and WebRTC login. If you are a WEbRTC user, please refresh your browser and login.
- resolved Apr 16, 2018, 08:43 PM UTC
This incident has been resolved.
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