Resolved after 6 hours 26 minutes, on January 27, 2016.
This issue was resolved within 10 minutes. The problem was traced to a network interruption with one of the servers in our data center. Our team has identified improvements that will be implemented over the next couple weeks to minimize the risk of a future outage of this nature.
Update timeline
- investigating Jan 27, 2016, 10:25 PM UTC
BlueFolder apps are down, displaying the "maintenance" notice. Our team is investigating the issue.
- monitoring Jan 27, 2016, 10:40 PM UTC
All apps are back online. The problem has been traced to a network issue in our data center and our team is investigating the exact cause.
- resolved Jan 28, 2016, 04:51 AM UTC
This issue was resolved within 10 minutes. The problem was traced to a network interruption with one of the servers in our data center. Our team has identified improvements that will be implemented over the next couple weeks to minimize the risk of a future outage of this nature.
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