Resolved after 2 hours 47 minutes, affecting Web App and Mobile Web App and 1 more, on July 2, 2019.
We were able to bypass the provider who was causing the problem. All systems are operational and up at this time.
Affected components
Update timeline
- identified Jul 02, 2019, 01:59 PM UTC
One of our network service providers, Cloudflare, is experiencing an outage this morning that is causing BlueFolder to be unavailable. We are attempting to bypass the problem in order to bring BlueFolder back online as quickly as possible.
- identified Jul 02, 2019, 02:04 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Jul 02, 2019, 02:10 PM UTC
We were able to bypass the provider who was causing the problem. All systems are operational and up at this time.
- resolved Jul 02, 2019, 04:46 PM UTC
The issue with our network service provider, Cloudflare, has been resolved.
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Amazon Web Services