Resolved after 1 hour 17 minutes, affecting Web App and Mobile Web App, on April 25, 2022.
We are monitoring the services to make sure they remain running correctly and will update here if anything else is found.
Affected components
Update timeline
- investigating Apr 25, 2022, 08:04 PM UTC
We are currently investigating an issue with logging into BlueFolder. This affects all apps including web, mobile and customer portal. We will update here as soon as we have more information.
- identified Apr 25, 2022, 08:13 PM UTC
We found a connectivity issue in our data center that prevented some underlying services from connecting. The services have been restarted and everything appears to be remedied.
- monitoring Apr 25, 2022, 08:14 PM UTC
We are monitoring the services to make sure they remain running correctly and will update here if anything else is found.
- resolved Apr 25, 2022, 09:22 PM UTC
Systems and services all appear to running correctly.
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Amazon Web Services