BLOX Digital incident

E-mail Reach 2.10.1 release at 8AM central

Resolved after 3 days 10 hours, affecting BLOX NXT and BLOX NXT (BLOX NXT — US-EAST-1) and 1 more, on September 11, 2026.

monitoring Sep 11, 2026, 12:51 PM UTC

E-mail Reach 2.10.1 will be released at 8AM central to resolve scheduling issues in the beta channel for the NXT version of the platform.

Started
Sep 11, 2026, 12:51 PM UTC
Resolved
Sep 14, 2026, 11:15 PM UTC
Duration
3d 10h
Detected by Pingoru
Sep 11, 2026, 12:51 PM UTC

Affected components

BLOX NXTBLOX NXT (BLOX NXT — US-EAST-1)BLOX NXT (BLOX NXT — US-MIDWEST-1)Analytics & Email ReachAnalytics & Email Reach (Analytics & Email Reach — US-EAST-1)Analytics & Email Reach (Analytics & Email Reach — US-MIDWEST-1)

Update timeline

  1. monitoring Sep 11, 2026, 12:51 PM UTC

    E-mail Reach 2.10.1 will be released at 8AM central to resolve scheduling issues in the beta channel for the NXT version of the platform.

  2. resolved Sep 14, 2026, 11:15 PM UTC

    This release has corrected the scheduling issue and is operating as expected.

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