Is BLOX Digital down?

At 4:00PM CDT, our us-east-1 facility experienced a network interruption due to an upstream carrier outage. While this typically re-routes within a couple of seconds, some users may have experienced an outage of a couple of minutes or more during the re-route. At this time, all services should be back up and active. We'll continue to monitor the situation and close out the advisory once the upstream issue is resolved.

Fotomoto is retiring its photo sales service on October 21, 2026. After that date, photo sales buttons powered by Fotomoto will no longer work on websites. So your readers don’t run into broken buttons, we will turn off Fotomoto photo sales buttons on all sites that currently use them. You don’t need to do anything. If you’d like to remove the buttons sooner, you can clear the Fotomoto ID in Page Customizations anytime. We are looking at replacement photo sales options and will share updates as soon as we have them. If you have open orders or an active Fotomoto subscription, Bay Photo’s support team can best answer questions about those: https://support.bayphoto.com/hc/en-us/articles/56447676086163-A-New-Chapter-for-Your-Prints For anything related to your BLOX site, our customer support team is glad to help you through the transition.

The Associated Press is notifying its customers it is rotating customer AP Media API keys. Please follow the instructions in any communications you receive from the Associated Press. Once you have obtained a new key from AP, go to Editorial > Syndication in legacy BLOX, and click on the gear icon at top right to access your Syndication Channels. Double click to open your AP channel, and update the API key. You may wish to note your existing key prior to updating it, in case you need to revert for any reason during the transition window AP has provided. You will need to update your AP Media API key in BLOX CMS no later than October 21, per the AP's guidance.