BLOX Digital incident

Network interruption in us-east-1

BLOX Digital is currently experiencing a minor incident affecting Network and Sandstone Administration (Sandstone Administration — US-EAST-1), which began 16h ago. The vendor's full update timeline is below.

Started
Oct 20, 2026, 09:47 PM UTC
Resolved
Ongoing
Duration
● 16h 20m
Detected by Pingoru
Oct 20, 2026, 09:47 PM UTC

Affected components

NetworkSandstone Administration (Sandstone Administration — US-EAST-1)

Update timeline

  1. monitoring Oct 20, 2026, 09:47 PM UTC

    At 4:00PM CDT, our us-east-1 facility experienced a network interruption due to an upstream carrier outage. While this typically re-routes within a couple of seconds, some users may have experienced an outage of a couple of minutes or more during the re-route. At this time, all services should be back up and active. We'll continue to monitor the situation and close out the advisory once the upstream issue is resolved.