Is Bloomerang down?

We have identified an issue affecting some users in the United States. The issue is due to a Cloudflare incident which appears to be mostly impacting connectivity for users in Arkansas, Missouri, Louisiana, Tennessee, Oklahoma, Mississippi, and parts of Texas. For the full list of affected regions, please visit https://www.cloudflarestatus.com/ During this incident window, customers can continue to access Bloomerang by connecting through a VPN service. This will route your connection outside the affected region and restore normal access. We are working with Cloudflare to understand the issue and we will provide updates as we receive more information.

Cloudflare's maintenance is complete. Users in affected regions should be able to successfully access Bloomerang now. Our team is monitoring results.

This issue has been resolved.

On Monday, May 18, between approximately 5:45 PM and 7:00 PM Eastern, donors using Bloomerang Fundraising forms may have encountered errors when submitting a payment. Our engineering team identified the cause, deployed a fix, and has confirmed that transactions are processing normally again. We are continuing to monitor closely through Tuesday morning to ensure stability.

We’re currently experiencing degraded performance issues with one or more of our listed components. Some customers are reporting issues logging into Bloomerang. Our team is currently working to restore operations to full performance. We apologize for any inconvenience.

We have identified the cause of the login issues is related to DNS connectivity problems with internet service providers around the Texas, Arkansas, and Oklahoma region. Our team will provide an update as more information becomes available.

We have identified the root cause of the access issues affecting users in the south-central United States. The issue is due to a Cloudflare incident which appears to be impacting connectivity for users in Arkansas, Missouri, Louisiana, Tennessee, Oklahoma, Mississippi, and parts of Texas. During this incident window, customers can continue to access Bloomerang by connecting through a VPN service. This will route your connection outside the affected region and restore normal access. We are working with Cloudflare to understand the issue and we will provide updates as we receive more information.

After further monitoring, this issue is resolved.

We are currently investigating a system-wide performance degradation affecting all products. Users may experience extreme slowness or failures when attempting to log in. Our technical teams are actively investigating the issue to identify the cause and restore normal operations as quickly as possible. We apologize for the inconvenience and will provide further updates as more information becomes available.

Our technical teams have identified the source of the service pressure and are implementing mitigation measures to restore normal performance. All other products and non-API services are operating normally.

We are continuing to monitor for any further issues.

Between 3:12 PM and 5:22 PM ET, some users may have experienced intermittent performance issues or delays within the CRM. Our teams have addressed the cause of this degradation, and all systems are now operating normally. We apologize for any inconvenience this may have caused.