Blip experienced a minor incident on July 30, 2025 affecting Desk, lasting 2h 8m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 30, 2025, 03:08 PM UTC
We are currently experiencing degradatin on BlipChat and Desk. Impact: Degradation in BlipChat and Desk. Update: Our support team is actively working on it.
- identified Jul 30, 2025, 03:33 PM UTC
The issue has been identified and a fix is being implemented.
- identified Jul 30, 2025, 03:55 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Jul 30, 2025, 04:11 PM UTC
We are currently experiencing degradation in BlipChat and Desk. Impact: Users may experience degraded performance in BlipChat and Desk. Update: Our support team has acted to stabilize the environment, and we are now monitoring the situation.
- resolved Jul 30, 2025, 04:38 PM UTC
Incident Resolved ? BlipChat and Desk Impact: Users may have experienced degraded performance in BlipChat and Desk. Final Update: The issue has been fully resolved. Our team has stabilized the environment, and BlipChat and Desk are operating normally. We will continue to monitor to ensure continued stability.